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Trusted Contributor
geegerbee
Posts: 1,112
Registered: ‎03-09-2010

Primula pitcher problem

‎09-11-2025 04:13 PM

I r.eceived the Primula pitcher today with plans to make iced coffee. The first problem is I can't get the top off to get to the insert. I am afraid to break it. It is on there like glue. 2nd problem is it didn't come with any instructions. So if I can ever get the top off, I have no idea how much coffee to put into the insert. What a terrible product. And if I try to send it back it would probably cost $8 to $10 to return. Wish I had never bought it.

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Kachina624
Posts: 77,925
Registered: ‎03-10-2010

Re: Primula pitcher problem

‎09-11-2025 04:20 PM

@geegerbee.  If you got it from QVC and can't get the top off, send it back as defective.  No charge.

New Mexico☀️Land Of Enchantment
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Esteemed Contributor
kitcat51
Posts: 5,277
Registered: ‎09-15-2016

Re: Primula pitcher problem

‎09-11-2025 04:29 PM

Go to the Primula website, there's instructions how to remove the lid & make coffee too. Look for Before First Use for the lid removal @geegerbee 

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Trusted Contributor
geegerbee
Posts: 1,112
Registered: ‎03-09-2010

Re: Primula pitcher problem

‎09-11-2025 04:44 PM

Never thought they had a website. Will check it out. Thanks.

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