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09-11-2019 10:29 PM
09-11-2019 11:32 PM
Works for me without a problem
09-12-2019 12:51 AM
09-12-2019 08:31 AM - edited 09-12-2019 08:32 AM
@VegasMJfan and @maegen, For Apple devices (with newer operating system versions), try disabling “Prevent cross-site tracking” in the Safari settings. You also might have to look at pop-up blocks, cookies, etc. The problem comes up with every sweepstakes, and it seems to me the Q site contests are unreasonably sensitive to anything related to tracking (basically cookies), pop-ups, that sort of thing, and aren't compatible with all devices and software. There's another discussion about this in "Customer Care" at this link:
https://community.qvc.com/t5/Customer-Care/Kitchenaid-Sweepstakes-won-t-work/m-p/5706524#M41097
09-12-2019 03:17 PM
@dooBdoo Thanks so much for your help. Well, I tried doing what you said....and it worked!!! I am able to put in my info.....HOWEVER....when I go to do the reChaptcha part to verify that Im not a robot, the rechaptcha goes blank.....so Im still not able to enter the contest. Im so FRUSTRATED! I GIVE UP!!!! Thanks for your help though.
09-13-2019 06:32 AM
@VegasMJfan wrote:@dooBdoo Thanks so much for your help. Well, I tried doing what you said....and it worked!!! I am able to put in my info.....HOWEVER....when I go to do the reChaptcha part to verify that Im not a robot, the rechaptcha goes blank.....so Im still not able to enter the contest. Im so FRUSTRATED! I GIVE UP!!!! Thanks for your help though.
You're welcome, @VegasMJfan. Sure wish it had been the answer to getting all the way through entering the sweepstakes. It shouldn't be such a pain to navigate this website... but it's been (in my opinion) a poorly-designed, poorly-maintained site for years and seems to be even worse than before. It makes no sense that a major corporation would deem their glitchy, unreliable online presence acceptable, but evidently they do. Thanks for the follow-up, and I hope you have a lovely day!😊
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