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05-19-2017 10:08 PM
I recently got the Copper Chef griddle and while I really like it because it fits over only one burner, not two like my old griddle. I made pancakes and they were great. I did not use the glass topper with the pancakes. I then used it to make hamburgers and use the glass press on them. I turned my back on the stove and all of a sudden I heard and "explosion" and extremely small shards of glass flew everywhere. I found some of the shards 7 feet away by my patio doors. I didn't drop it; didn't ding it; it was room temperature and so were the burgers as they started to cook. The glass press was on the burgers firmly. I am at a loss to know what happened. I love the griddle and will keep it but wanted to warn others about this.
05-19-2017 10:14 PM
Did you also notify the manufacturer?
"Never argue with a fool. Onlookers may not be able to tell the difference."
05-19-2017 10:18 PM
@Mz iMac wrote:Did you also notify the manufacturer?
No, I didn't. It just happened yesterday. I'm not even sure who to contact.
05-19-2017 10:38 PM - edited 05-19-2017 10:39 PM
Google is your friend
Phone Number: 1-973-287-5176
Email: info@copperchef.com
Lifetime Warranty info which you should already have.
"Never argue with a fool. Onlookers may not be able to tell the difference."
05-20-2017 12:24 AM
Thanks for letting us know. We haven't used ours yet, but, will be very cautious. I hope you weren't hurt. I would definately notify the company.
05-20-2017 12:44 AM
Ive never figured why people put a press on cooking meat and squeeze all the juices out of it. I though juicy meat was an achievement.
05-20-2017 11:29 AM
I had a Circulon lid "explode" while I was cooking potatoes. The pieces stayed together, like a windshield when it disintegrates. In reading the warranty I discovered you can't put this stuff in the dishwasher or the warranty is voided. I'll take my chances on the occasional pan replacement, my dishwasher is my best friend. I think it is the type of glass they are using now.
05-25-2017 10:46 PM
I just got my grille pan and that lid looks very thin compared to others I have. I wonder if that has something to do with it.
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