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Frequent Contributor
RE
Posts: 95
Registered: ‎03-10-2010

Cook's Essential Question

‎02-11-2012 05:18 PM

My CE enamel coated cookware is quite a few years old. Two of my most used pans (the large and smallest fryer) no longer have the non-stick ability. Since they supposedly have a life-time guarantee, has anyone had any experience getting free replacements from the Q?

TIA, Re{#emotions_dlg.confused1}

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New Member
Jnow22
Posts: 1
Registered: ‎03-21-2016

Re: Cook's Essential Question

‎03-21-2016 07:07 PM

I had to replace a glass cover a few years ago, am about to again. It shattered when I was rinsing it after washing, no the water wasnt that hot. its the 2nd one thats done that.

anyways i called qvc customer service and they walked me through the process They replaced it which is rare these days

Hope info helps

Joyce

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Honored Contributor
SharkE
Posts: 36,206
Registered: ‎08-19-2010

Re: Cook's Essential Question

‎03-22-2016 09:45 AM

True

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