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02-18-2014 10:39 AM
Hi,
Yes, I am also very upset over the slow returns - mostly using the QVC Label. I just called for a refund to be posted on an item (QVC Label) that has not been delivered after 12 days. Now CS says it will take up to 10 days for this to be posted to my account.
02-18-2014 10:51 AM
I just wonder if the bad weather in the Northeast has something to do with it. Maybe the people who work there can't get in and they're understaffed in all departments. Used to be when I would return something it would take maybe couple of days, now, it's been a week and I haven't seen anything show up as being returned. Looks like I'll be paying for it come Credit card time.
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