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02-09-2023 07:23 AM
I have a jewelry order that just remains in the Processing stage but I've been charged. Anyone else experiencing this problem. I've shopped with QVC since day 1 and the service has certain gone down hill. It's so sad...
02-09-2023 07:41 AM
You have not been actually 'charged'.
All retailers put a temporary hold on your credit card for the cost the purchase...to be sure you can pay for it.
it then falls off in a day or two, depending on your bank.
You are not charged until it ships.
All vendors including gas stations, grocery stores, restaurants etc do this.
It is common practice.
02-09-2023 09:03 AM
Thank you for the reply, I appreciate it!
02-09-2023 11:40 AM
@abeck wrote:I have a jewelry order that just remains in the Processing stage but I've been charged. Anyone else experiencing this problem. I've shopped with QVC since day 1 and the service has certain gone down hill. It's so sad...
@abeck If you've shopped from Day One, you should know you're not charged until your order ships. There is a pre-authorization, which all merchants do, that falls off after a few days.
I find that jewelry order are very slow to ship and are slower than normal in transit. The come out of S. Carolina where shipping services in route must be deplorable. I recently had an item with a 10 day delay while in transit.
02-09-2023 06:44 PM
Not if, I have shopped at QVC from Day One and, per my bank, I have been charged. Maybe it's in route and the website hasn't been updated. No ifs and or buts...I've been charged.
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