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Occasional Contributor
Posts: 6
Registered: ‎11-29-2010

J276996-Amy Ring

Hi, I have had j276996 for a long time now. It’s pretty, but every time I wear it there is a sharp prong on one side that’s scratchy and uncomfortable. I end up taking it off after a few minutes. Any suggestions on how to make a prong not so scratchy and sharp? Unfortunately, the warranty only covers the stones not the setting so I can’t send it back for a replacement. Plus I’ve had it for a loonngg time now anyway.
Trusted Contributor
Posts: 1,109
Registered: ‎04-01-2010

Re: J276996-Amy Ring

If it were my ring and the warranty was gone,  I would take it to my local Jeweler and see what he or she could do to smooth the prong so that it is not rubbing and irritating my finger. It probably wouldn't cost very much and you would be able to enjoy your ring again. 

Super Contributor
Posts: 470
Registered: ‎10-29-2011

Re: J276996-Amy Ring

There's a lifetime warranty on Diamonique, call QVC cs, they will fix or replace. 

Occasional Contributor
Posts: 6
Registered: ‎11-29-2010

Re: J276996-Amy Ring

Thank you, Silkeej! That’s kind of what I was thinking too. Probably better outcome than anything I might try at home!
Occasional Contributor
Posts: 6
Registered: ‎11-29-2010

Re: J276996-Amy Ring

Barb114, I thought the warranty was only for the stones? You think qvc will fix the setting?
Super Contributor
Posts: 470
Registered: ‎10-29-2011

Re: J276996-Amy Ring

It's worth a try. I had a clasp break, they bracelet was replaced. Should definitely call.

Honored Contributor
Posts: 36,067
Registered: ‎03-10-2010

Re: J276996-Amy Ring

I would get a fingernail file, preferably a metal one, and give the sharp point a couple swipes with the file.  That should fix it.

New Mexico☀️Land Of Enchantment
Respected Contributor
Posts: 3,324
Registered: ‎01-03-2012

Re: J276996-Amy Ring


@Barb114 wrote:

There's a lifetime warranty on Diamonique, call QVC cs, they will fix or replace. 


Make sure you have the receipt. 

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Respected Contributor
Posts: 3,324
Registered: ‎01-03-2012

Re: J276996-Amy Ring


@Kachina624 wrote:

I would get a fingernail file, preferably a metal one, and give the sharp point a couple swipes with the file.  That should fix it.


And dull the silver or rhodium finish?