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Respected Contributor
Posts: 3,537
Registered: ‎03-15-2010

@BabyYoda wrote:

@Abrowneyegirl wrote:

My DH has a new (6 months) iPhone -he is required to have an iPhone for work (we prefer Android)

Yesterday he found that many of his Contacts have disappeared.  When I call him my name does not come-up just the number is displayed.  When you search his contacts I am gone, no phone, email, etc.  So far we have found about 30 contacts are gone.

 

Does anyone have any thoughts or ideas why this happen?


@Abrowneyegirl Tell your DH to hold the home button down and the power key at the same time to reboot the phone. You will see the Apple logo come on. Then go into contacts and they should be there again. 


Thanks for the idea! Unfortunately it did not work.  Smiley Sad 

Honored Contributor
Posts: 20,143
Registered: ‎04-18-2012

Have you checked to make sure that some of the contact groups haven't been unchecked? You can choose what contacts you want to show. They might just be hidden. I don't know though, I've had various iphone models for 8-9 years now and I've never had an issue. 

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