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Honored Contributor
Posts: 41,068
Registered: ‎05-22-2016

How often does your internet go down?

 

Mine has gone down for at least a minute to 15 minutes each time and it has happened six times in the past 2-1/2 weeks. Is that normal??

Trusted Contributor
Posts: 1,860
Registered: ‎05-20-2023

I don't think so, our cable only goes down during a bad thunderstorm.

 

We have Comcast Xfinity.

Honored Contributor
Posts: 10,230
Registered: ‎06-13-2010

@SilleeMee That is NOT normal! I would contact your ISP and see if they are working on equipment in the area, or some other issue! Sounds like a service call is in order!👍 I hope you can get this resolved soon!😊

 

 

~~~All we need is LOVE💖

Honored Contributor
Posts: 21,155
Registered: ‎07-26-2014

@SilleeMee   Never

 

You should call your ISP or who ever is your internet carrier  to find out what is going on.

"Never argue with a fool. Onlookers may not be able to tell the difference."


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Honored Contributor
Posts: 41,068
Registered: ‎05-22-2016

Re: Internet Down

[ Edited ]

I have Xfinity, too. Thinking about switching to some other ISP.

 

ETA-

I also keep track of the speed (mbps) throughout the day and that fluctuates terribly in the mornings when it goes down.

Respected Contributor
Posts: 2,346
Registered: ‎08-19-2011

Could it be a hardware problem with your wifi?  Ours occasionally needs to be unplugged and rebooted.

Honored Contributor
Posts: 41,068
Registered: ‎05-22-2016

@Bookplate wrote:

Could it be a hardware problem with your wifi?  Ours occasionally needs to be unplugged and rebooted.


 

 

@Bookplate 

I checked it and I reboot my router often. Strange thing that my internet only goes down mid-mornings and never in the afternoons or at night. To me it appears to be something on their end, like maintenance or network tweaking.

Respected Contributor
Posts: 2,346
Registered: ‎08-19-2011

@SilleeMee wrote:

@Bookplate wrote:

Could it be a hardware problem with your wifi?  Ours occasionally needs to be unplugged and rebooted.


 

 

@Bookplate 

I checked it and I reboot my router often. Strange thing that my internet only goes down mid-mornings and never in the afternoons or at night. To me it appears to be something on their end, like maintenance or network tweaking.


@SilleeMee It does sound like it is them then, and good luck getting them to admit it!  We have Spectrum, and practically the whole East Coast has to be down before they admit anything is wrong on their end.

Honored Contributor
Posts: 78,407
Registered: ‎03-10-2010

@SilleeMee.  I have Century Link, not known for its speed or agility.  I know a lot of people in Colorado also have it.   Mine just plods along but almost never goes down.  We have little choice; the alternative is worse.

New Mexico☀️Land Of Enchantment
Honored Contributor
Posts: 8,967
Registered: ‎07-12-2011

Re: Internet Down

[ Edited ]

@Bookplate wrote:

Could it be a hardware problem with your wifi?  Ours occasionally needs to be unplugged and rebooted.


@Bookplate @SilleeMee I noticed that once or twice in the past few months. First thing in the morning I reboot the router and it's ok.