Esteemed Contributor
Posts: 7,036
Registered: ‎08-07-2013

Re: Impossible to call Premier PC Support

I would ask the O/P if she has a warrenty and if she does she should read it very carefully. Perhaps, she can get a new computer?

New Contributor
Posts: 2
Registered: ‎05-21-2018

Re: Impossible to call Premier PC Support


I just saw your note when I was looking for Premier support myself and decided to let you know what I have since learned and did to fix my Acer computer which I bought from QVC 3 years ago.

I could not connect to the internet and therefore needed to use the toll free phone number supplied on my Premier Support brochure.  The number did not work so I went to the website address supplied for supportmefirst and saw that the number had changed over the course of the three years.  FYI the number listed now is: 844-806-3344.

However, when I could not reach the Premier support at first I called Acer Tech Support at

1-800-910-2237 and in less than 15 minutes and for no cost to me, my computer was on the internet again and I a happy camper without ever speaking to Premier techs.

I hope that by now you have had success too.