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Honored Contributor
Posts: 12,317
Registered: ‎03-09-2010

I really don't know what I am talking about here so I am making this as brief as possible...

 

I have two email accounts...I cleared cookies recently and ended up having to verify my accounts (the 2 email accounts)....I have been having trouble ever since,  for this question I am asking about google documents...is the google document account a separate account from your email address?  I cannot download a customers attachment because of this issue....

 

Any recommendations, thank you!

Respected Contributor
Posts: 4,627
Registered: ‎03-10-2010

No, there ae not different accounts for different Google services. Ome userna,e and password applies to all.

Honored Contributor
Posts: 12,317
Registered: ‎03-09-2010

@nomless interesting because I did try to get into the account with the email address and it woud not allow me access, so I tried to set up new with the email address and it told me it already existed, but still cannot access.

 

 

Esteemed Contributor
Posts: 5,419
Registered: ‎03-09-2010

Please do a Google search of your problem. Google has help for doc accounts. 

Honored Contributor
Posts: 12,317
Registered: ‎03-09-2010

@Nuttmeg , did that before I posed the question.

Respected Contributor
Posts: 4,627
Registered: ‎03-10-2010

Re: Google Docs account

[ Edited ]

@Mom2Dogs 

 

Here's a YouTube video that show how to log in

 

How to Log In to Google Docs and Get Familiar with the Interface - ...

Honored Contributor
Posts: 12,317
Registered: ‎03-09-2010

@nomless    Thank you!  I didn't think about U Tube, will take a look and try to learn something, when I get home this evening.

Respected Contributor
Posts: 4,627
Registered: ‎03-10-2010

Re: Google Docs account

[ Edited ]

I hope the video helps, @Mom2Dogs 

 

In short, go to docs.google.com and log in using email address and password

Honored Contributor
Posts: 12,317
Registered: ‎03-09-2010

@nomless ...got it...took me a while, so I am not sure I 'learned' anything but at least I can access what I need, thank you!!