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04-22-2019 02:49 PM
I really don't know what I am talking about here so I am making this as brief as possible...
I have two email accounts...I cleared cookies recently and ended up having to verify my accounts (the 2 email accounts)....I have been having trouble ever since, for this question I am asking about google documents...is the google document account a separate account from your email address? I cannot download a customers attachment because of this issue....
Any recommendations, thank you!
04-22-2019 03:09 PM
No, there ae not different accounts for different Google services. Ome userna,e and password applies to all.
04-22-2019 03:30 PM
@nomless interesting because I did try to get into the account with the email address and it woud not allow me access, so I tried to set up new with the email address and it told me it already existed, but still cannot access.
04-22-2019 03:40 PM
Please do a Google search of your problem. Google has help for doc accounts.
04-22-2019 03:47 PM - edited 04-22-2019 03:48 PM
Here's a YouTube video that show how to log in
How to Log In to Google Docs and Get Familiar with the Interface - ...
04-22-2019 03:51 PM
@nomless Thank you! I didn't think about U Tube, will take a look and try to learn something, when I get home this evening.
04-22-2019 04:14 PM - edited 04-22-2019 04:31 PM
I hope the video helps, @Mom2Dogs
In short, go to docs.google.com and log in using email address and password
04-22-2019 04:59 PM
@nomless ...got it...took me a while, so I am not sure I 'learned' anything but at least I can access what I need, thank you!!
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