Electronics

[SouthernBee]

@gardenman : Help please. I can send text messages but can't type or send reply. My phone: Galaxy Tracfone A54.I have checked setting and on the message app checked that all the permissions are on, set as default app, checked storage and deleted the cache and data and done a reset: turned the phone on and off. Checked the mobile connections, SIM card information. My contacts haven't blocked me. I don't know what to do next. Plus dealing with eye problems. Any help appreciated.

Have you received your new phone? 

[Nightowlz]

I looked to see what I could find. So far besides what you have already done I found these to check.

Make sure airplane mode is off, see if the messaging app needs update, check for software updates, make sure SIM card is seated properly. Network issues. 

There's a video on Youtube that may help. Search [SOLVED] Samsung Galasy A54 Can't Send/Receive Text Messages

Hope you get it figured out what a pain. When I searched looked like people were having the same issue last year. 

 

[SouthernBee]

@Nightowlz : Thank you.Airplane mode is off. I will recheck everything. All apps were updated two days ago.

Friend told me to do factory reset . I will watch video. 

What I don't like that all my doctors are stressing to set up text messages and use patients portals.

[gardenman]

Is the problem only occurring on text messages, or everything? A factory reset would likely fix whatever the issue is. There's  probably a setting that got changed.

My new phone came last week. I'm still adjusting to it. It's  pretty much how I want it now.

[Nuttmeg]

Please backup your phone to the Google Drive because a complete factory reset will delete all your data. 

[SouthernBee]

@gardenman : Problem only on the text messages.

I have checked my apps and everything about 3 times. I have looked at so many videos.

I just was concerned about the factory reset.

Enjoy your new phone.

I appreciate your help.

[SouthernBee]

@Nuttmeg : Thank you. I will do that. I am tired and worn out and eyes cloudy. I will do the factory reset in the morning.

[gardenman]

You can click on your avatar in Messages and see if everything looks right. I'm not sure what would cause your issue though.

[SouthernBee]

@gardenman : Ok. Sorry but how do I do this?

[Mz iMac]

@SouthernBee   What does your user manual state about it?