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Honored Contributor
Posts: 21,004
Registered: ‎07-26-2014

Re: Brother's printer and new MacBook


@bargainsgirl wrote:

 Guess a phone call to Brother's as last try..

@bargainsgirl   Update?

"Never argue with a fool. Onlookers may not be able to tell the difference."


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Respected Contributor
Posts: 4,512
Registered: ‎01-13-2012

Re: Brother's printer and new MacBook


@Mz iMac wrote:

@bargainsgirl wrote:

 Guess a phone call to Brother's as last try..

@bargainsgirl   Update?


No update. Called but the phone wait time was too long for my schedule.  Good thing I am not in a hurry!

Honored Contributor
Posts: 21,004
Registered: ‎07-26-2014

Re: Brother's printer and new MacBook


@bargainsgirl wrote:

My new Mac does recognize the printer but I cannot get the printer to connect to WIFI.  I have tried EVERYTHING the manual said to do.  Any suggestions????


@bargainsgirl 

 

Which model Brother printer do you have?   Is it an "old" model?  Age?

Have you confirmed that your model printer is compatible with the Mac's OS?

 

Which model MacBook do you have?  OS is it using?

 

Need to know EVERYTHING you did to troubleshoot.  Did the manual have separate instructions for Macs?

Need this info to prevent the "been there done that" scenario(s).  As it  stands,  it's unclear what steps you may have missed or tried that has/has not already been fonted in this thread.

"Never argue with a fool. Onlookers may not be able to tell the difference."


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Respected Contributor
Posts: 4,512
Registered: ‎01-13-2012

Re: Brother's printer and new MacBook

UPDATE:  Today I finally got things running.  Turned out the soft ware in the printer needed upgrading.  Simple fix but it took me awhile to figure it out!!

Honored Contributor
Posts: 21,004
Registered: ‎07-26-2014

Re: Brother's printer and new MacBook

@bargainsgirl  ThankYou-smiley.giffor providing an update & solution.  This will hopefully help someone who has a similar problem.

"Never argue with a fool. Onlookers may not be able to tell the difference."


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