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Respected Contributor
Posts: 4,512
Registered: ‎01-13-2012

Brother's printer and new MacBook

My new Mac does recognize the printer but I cannot get the printer to connect to WIFI.  I have tried EVERYTHING the manual said to do.  Any suggestions????

Honored Contributor
Posts: 14,828
Registered: ‎03-19-2010

Re: Brother's printer and new MacBook

Have you checked to see if there are some updates to download?  There also may be a download specifically for your computer's OS, but that shouldn't keep it from connecting to the wifi I don't think.

Honored Contributor
Posts: 77,996
Registered: ‎03-10-2010

Re: Brother's printer and new MacBook

@bargainsgirl.  I have trouble with my printers too.  I have two brand new ones and they both get the message to print, paper run through but they're blank, on two different machines.  I just read that an ad blocker can interfere and to disable it while printing.   I haven't tried that yet.

New Mexico☀️Land Of Enchantment
Honored Contributor
Posts: 19,316
Registered: ‎03-09-2010

Re: Brother's printer and new MacBook

Call the Company is always the answer I give

Stop being afraid of what could go wrong and start being positive what could go right.
Esteemed Contributor
Posts: 7,683
Registered: ‎06-09-2010

Re: Brother's printer and new MacBook

[ Edited ]

Have you tried these steps:

 

To connect your Brother printer to Wi-Fi, follow these steps:
  1. Power On: Connect the power cord to your Brother printer and plug it into an electrical socket.
  2. Access Network Menu: Press the Menu button on the printer's control panel, then use the Up or Down arrow key to select Network and press OK.
  3. Select WLAN: Again, use the Up or Down arrow key to select WLAN and press OK.
  4. Connect to Wi-Fi: Follow the on-screen instructions to select your Wi-Fi network and enter the password if prompted. 
     
  5. Confirm Connection: Once connected, you can print a network configuration page to confirm the connection.
    For more detailed instructions, you can refer to the official Brother support page.

If everything else fails, I would contact Brother Printer Service or Mac Book. There might be something you are missing.

Super Contributor
Posts: 447
Registered: ‎07-07-2021

Re: Brother's printer and new MacBook

Do you know your wireless network name and passsword? 

Respected Contributor
Posts: 4,512
Registered: ‎01-13-2012

Re: Brother's printer and new MacBook


@elated wrote:

Have you tried these steps:

 

To connect your Brother printer to Wi-Fi, follow these steps:
  1. Power On: Connect the power cord to your Brother printer and plug it into an electrical socket.
  2. Access Network Menu: Press the Menu button on the printer's control panel, then use the Up or Down arrow key to select Network and press OK.
  3. Select WLAN: Again, use the Up or Down arrow key to select WLAN and press OK.
  4. Connect to Wi-Fi: Follow the on-screen instructions to select your Wi-Fi network and enter the password if prompted. 
     
  5. Confirm Connection: Once connected, you can print a network configuration page to confirm the connection.
    For more detailed instructions, you can refer to the official Brother support page.

If everything else fails, I would contact Brother Printer Service or Mac Book. There might be something you are missing.


I did all that...

Respected Contributor
Posts: 4,512
Registered: ‎01-13-2012

Re: Brother's printer and new MacBook


@gadgetgal613 wrote:

Do you know your wireless network name and passsword? 



@gadgetgal613 wrote:

Do you know your wireless network name and passsword? 


Yes and I even tried the old one!  Guess a phone call to Brother's as last try..

Honored Contributor
Posts: 13,789
Registered: ‎03-09-2010

Re: Brother's printer and new MacBook

 

I have Apple products and remember how difficult it was to connect my printer to them. 

 

I had to use an hdmi cord to connect my laptop. The phone automatically worked after that. 

 

The other option is to ask a friend who is a wizard with these things to help... or call the Geek Squad to come out and hook it up.

Honored Contributor
Posts: 27,294
Registered: ‎03-09-2010

Re: Brother's printer and new MacBook

Printers have been around since the dawn of computing and have been a headache the whole time. You would think that at some point the issues would all get ironed out, but no.

 

Brother has a fairly detailed help section on their website that may be of some help.

Fly!!! Eagles!!! Fly!!!