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Respected Contributor
Posts: 3,442
Registered: ‎03-09-2010

I got to the repair shop and Apple tried to renege.   I spoke to several people and wouldn't take no for an answer.  I told them there has to be a design flaw or faulty part for a device to have a spontaneous break.  I found out there are multiple articles about the hinge breaking so it IS a known defect with 27" iMacs.  After talking to multiple people once again, it is being fixed free of charge.  It will take up to 5 days for the part to be shipped and repaired.  Good thing I have more than one computer. 

Honored Contributor
Posts: 20,648
Registered: ‎03-09-2010

Glad you got them to take care of it, G!   

 

Yup, always good to have more than one computer, eh? Smiley Happy

Respected Contributor
Posts: 3,442
Registered: ‎03-09-2010

Re: Another Apple problem

[ Edited ]

@chickenbutt wrote:

Glad you got them to take care of it, G!   

 

Yup, always good to have more than one computer, eh? Smiley Happy


I remember when I bought a second computer.  People thought I was nuts. I had a Dell that was a lemon and being fixed more than I used it. I couldn't be without a computer so I got a cheap E-machine.  This is before notebook computers and tablets were common or affordable so I had to buy a new desk as well. I eventually gave the E-machine to my Dad but from that time until now, I've never had only one computer.