Question for CUSTOMER CARE! I have an order that I changed from check order to my credit card this morning ~ after I switched to my credit card, I got one of those annoying, "Hmmm.... Something Went Wrong" messages popping up however, when looking at the Order on my account it SHOWS that it was indeed put on my credit card ~ But, It says "Contact CS" on the order status, also won't allow me to put the order on easy pay or do anything of any description to my order ugh. It's like my order is being held hostage lol. Can Customer Service please explain why this happens?
It's hugely inconvenient that now I am not able to do anything to my order, and by the time the "Contact CS" falls off the order, I'm sure I won't be able to then request Easy Pay while on my account online. I'm guessing I'll have to now wait for a "request" to be put in and wait 5-7 business days.
Can QVC Customer Care contact the QVC IT Team to see why this continually happens? Surely I'm not the only one this happens to. Thanks so much for any help!