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Esteemed Contributor
Posts: 6,234
Registered: ‎07-07-2010

What Is The Continuous Problem of Signing In?

More than once a day, I have to close down my computer, then go to settings and delete all browsing history (by this point, I have no browsing history) in order to sign in.  If the IT staff is not competent, it is time for new staff as this is totally unacceptable.  Am I the only one who is having this type of difficulty?

The next time that I hear salt and ice together, it better be in a margarita!
Respected Contributor
Posts: 4,803
Registered: ‎03-10-2010

Re: What Is The Continuous Problem of Signing In?

No, you aren't the only one!

Respected Contributor
Posts: 3,967
Registered: ‎06-13-2010

Re: What Is The Continuous Problem of Signing In?

[ Edited ]

Your frustration is shared by a number of posters.😊 There are several threads dedicated to the subject. If it was done as a security update as someone suggested, I think it is worth it until they sweep out the cobwebs. I read that even the Moderators were affected by the log-in issues.😊 

 

 

~~~All we need is LOVE💖

Valued Contributor
Posts: 515
Registered: ‎03-09-2010

Re: What Is The Continuous Problem of Signing In?

I started having this problem a couple days ago but it's much worse now. It's so maddening.

Honored Contributor
Posts: 51,009
Registered: ‎03-10-2010

Re: What Is The Continuous Problem of Signing In?

@SXMGirl  To answer your question.... Nobody knows what the problem is.  It is interesting to note that, based on the comments of the Qurate CEO, it seems Q's IT department is located in Poland. I doubt even they don't know what the problem is. 

New Mexico☀️Land Of Enchantment
Respected Contributor
Posts: 2,961
Registered: ‎02-13-2021

Re: What Is The Continuous Problem of Signing In?


@SXMGirl wrote:

More than once a day, I have to close down my computer, then go to settings and delete all browsing history (by this point, I have no browsing history) in order to sign in.  If the IT staff is not competent, it is time for new staff as this is totally unacceptable.  Am I the only one who is having this type of difficulty?


@SXMGirlset your browser to clear cookies and site data when you close the browser.  That might help.  Close the browser and relaunch with the new settings.  You can also set your browser to never remember your history.  I use Mozilla Firefox.  When I use Edge it freezes too much for me.

 

I don't use Chrome at all.  Nothing from that Company is on my computer willingly.





A Negative Mind ~ Will give you a Negative Life
Respected Contributor
Posts: 2,191
Registered: ‎10-11-2017

Re: What Is The Continuous Problem of Signing In?

I've been having issues for a couple months or so.

Esteemed Contributor
Posts: 6,821
Registered: ‎03-09-2010

Re: What Is The Continuous Problem of Signing In?


@SXMGirl wrote:

More than once a day, I have to close down my computer, then go to settings and delete all browsing history (by this point, I have no browsing history) in order to sign in.  If the IT staff is not competent, it is time for new staff as this is totally unacceptable.  Am I the only one who is having this type of difficulty?


 

I've cleared history, cache, cookies and even tried different browsers and it happens to me too. I'm getting angry. Q told me they haven't had a security breach. Well, it may not have happened on their systems but their error could allow it to happen on customers' systems.

Esteemed Contributor
Posts: 5,585
Registered: ‎04-14-2013

Re: What Is The Continuous Problem of Signing In?

It is a present problem.  I find it a minor thing, though, and am happy to have this forum as a place to chat.

 

Likely it will be ironed out.  It may never be "the best" system but I can live with that.

Cogito ergo sum
Respected Contributor
Posts: 3,561
Registered: ‎06-19-2010

Re: What Is The Continuous Problem of Signing In?

[ Edited ]

I keep changing my nickname. First I was meowingkitty. Then I'm Meowingkitty, then it's MeowingKitty, now I'm back to meowingkitty.I just add a capital letter and it seems to work. Stupid I know.