Stay in Touch
Get sneak previews of special offers & upcoming events delivered to your inbox.
Sign in
07-04-2021 11:59 PM
More than once a day, I have to close down my computer, then go to settings and delete all browsing history (by this point, I have no browsing history) in order to sign in. If the IT staff is not competent, it is time for new staff as this is totally unacceptable. Am I the only one who is having this type of difficulty?
07-05-2021 12:05 AM
No, you aren't the only one!
07-05-2021 12:20 AM - edited 07-05-2021 12:26 AM
Your frustration is shared by a number of posters.😊 There are several threads dedicated to the subject. If it was done as a security update as someone suggested, I think it is worth it until they sweep out the cobwebs. I read that even the Moderators were affected by the log-in issues.😊
~~~All we need is LOVE💖
07-05-2021 12:40 AM
I started having this problem a couple days ago but it's much worse now. It's so maddening.
07-05-2021 01:07 AM
@SXMGirl To answer your question.... Nobody knows what the problem is. It is interesting to note that, based on the comments of the Qurate CEO, it seems Q's IT department is located in Poland. I doubt even they don't know what the problem is.
07-05-2021 02:15 AM
@SXMGirl wrote:More than once a day, I have to close down my computer, then go to settings and delete all browsing history (by this point, I have no browsing history) in order to sign in. If the IT staff is not competent, it is time for new staff as this is totally unacceptable. Am I the only one who is having this type of difficulty?
@SXMGirlset your browser to clear cookies and site data when you close the browser. That might help. Close the browser and relaunch with the new settings. You can also set your browser to never remember your history. I use Mozilla Firefox. When I use Edge it freezes too much for me.
I don't use Chrome at all. Nothing from that Company is on my computer willingly.
07-05-2021 04:55 AM
I've been having issues for a couple months or so.
07-05-2021 07:23 AM
@SXMGirl wrote:More than once a day, I have to close down my computer, then go to settings and delete all browsing history (by this point, I have no browsing history) in order to sign in. If the IT staff is not competent, it is time for new staff as this is totally unacceptable. Am I the only one who is having this type of difficulty?
I've cleared history, cache, cookies and even tried different browsers and it happens to me too. I'm getting angry. Q told me they haven't had a security breach. Well, it may not have happened on their systems but their error could allow it to happen on customers' systems.
07-05-2021 07:50 AM
It is a present problem. I find it a minor thing, though, and am happy to have this forum as a place to chat.
Likely it will be ironed out. It may never be "the best" system but I can live with that.
07-05-2021 08:27 AM - edited 07-05-2021 08:27 AM
I keep changing my nickname. First I was meowingkitty. Then I'm Meowingkitty, then it's MeowingKitty, now I'm back to meowingkitty.I just add a capital letter and it seems to work. Stupid I know.
Get sneak previews of special offers & upcoming events delivered to your inbox.
*You're signing up to receive QVC promotional email.
Find recent orders, do a return or exchange, create a Wish List & more.
Privacy StatementGeneral Terms of Use
QVC is not responsible for the availability, content, security, policies, or practices of the above referenced third-party linked sites nor liable for statements, claims, opinions, or representations contained therein. QVC's Privacy Statement does not apply to these third-party web sites.
© 1995-2024 QVC, Inc. All rights reserved. | QVC, Q and the Q logo are registered service marks of ER Marks, Inc. 888-345-5788