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11-06-2019 09:01 AM - edited 11-06-2019 10:04 AM
Lots of complaints about slow shipping- Well I must have hit the key to guaranteee almost intant shipping WHETHER YOU WANT IT OR NOT !!!!
I ordered
I love this product, I always keep the Gold mask on hand .. Almost as soon as I pushed the summit order button . I remember I ordered this a few weeks back it delivered the first week in October . So , I really did not need any more at this time.
I cancelled the order online and even called CS (FIRST TIME CALLING CUSTOMER SERVICE ) I was asssure the order cancel . Well this morning I got email my order was shipped and IT WAS! Geez if you want fast service cancel your order and call CS to make sure it is cancelled !
I have not returned any item since 2013 . I am not a returner or constant cancel customer . I will keep the item .
I am probably just going to shop elswhere hence forth .
I love PTR products , also like Dr Denise products ,
I know y'all dont care so why should I?
Cheers
11-06-2019 09:28 AM
I simply cannot understand why a company this size cannot ship in a timel manner! Maybe I'm spoiled by Amazon, I don't know. How anyone shop this time of year with any confidance is beyond me!
11-06-2019 10:11 AM
Yeah they are more than confused at the Q.
I buy my beauty products where I can get rewards points, Sephora, Ulta, Lancome, etc. unless I can get a better deal at the Q or HSN, which happens sometimes.
11-06-2019 10:36 AM
Hi @ClassySassyGal I am sorry that happened. I sent you an email.
11-06-2019 10:58 AM
Thanks Alice , I have no intentions of returning the PTR product . It is something I use and order often . (as you can see)
It was very surprizing to see it was shipped and I guess I overreacted by posted here . Things happen and I appreciated your email .
Hugs
11-06-2019 02:10 PM
I will have to try that next time I place an order...which after I receive my most recent (if I ever do) will be a while. My order status says items shipped but the tracking number is showing USPS awaiting package. I did call CS since the EDD is passed to find out if it had been shipped or if it was still waiting to be shipped...she was as clueless as I am and has no idea if or when it will be shipped :/ On a postive note, I ordered an item from Amazon Monday night and it arrived beautifully packaged this morning ! Any Christmas gifts I need to order online because I can't find in B&M stores will be ordered from Amazon
11-06-2019 05:28 PM
I am free. I have stopped ordering from QVC due to the slow shipping. I do order from HSN some. I just placed an order with Rite Aid on Sunday. Today is Weds. and my order of 15 Wet and Wild Lip Glosses just arrived. Today I checked out Burlington Coat Factory and Ross store for some christmas decorations that are really nice.
11-06-2019 08:34 PM
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