Customer Care

[LTT1]

@Kachina624 

This posters previous post was the first one about this from her.

See my comments because I believe she is mistaken about who is to blame for her situation.

[Kachina624]

@LTT1.  I didn't see a previous post.

[NYCLatinaMe]

@Kachina624 

https://community.qvc.com/t5/Customer-Care/I-Got-Duped/td-p/8672612

[Roscoe the Rascal]

I'm confused on what the issue was.

[Kachina624]

@Roscoe the Rascal.  It sounds like QVC called to give her a promotional code and she went ballistic claiming it was a scam.

What possible motive would a scammer have in giving a code for a discount to use at QVC?  Scammers don't give things; they take them and it's usually information.  She said the code didn't work as they often won't because they have stipulations. 

She could have clarified everything with a call to CS. 

[spabar]

@NYCLatinaMe wrote:

Hi @77yangya 

Glad you have calmed down.

But please know that 800-367-9444 IS QVC's CUSTOMER SERVICE NUMBER.  I have had it for years.

Even if i is someone else spoofing the number, I believe it's not a big deal as long as one DON'T SHARE PERSONAL INFORMATION with people who call you that are not your friends.

If I receive a call claiming to be from a business I deal with, and asks me for personal information, I tell them I am hanging up and calling the regular number I have for them.

If you are not sharing personal information in a phone call, then I am not aware of any risk.

Clicking on email and text message links can be very dangerous because the sender can get information from your computer without your knowledge.  Make sure to know what you are clicking on. 

Take care.

---

@NYCLatinaMe - I think they now have a few CS numbers. The one I use is (800) 455-7066.

[LTT1]

@Kachina624 

The thread is "I got duped"

id post the link but my tablet is acting up.

[LTT1]

@NYCLatinaMe @Kachina624 

Thank you!

[San Antonio Gal]

I don't understand what the OP meant by "calling the authorities" in the other thread because the coupon code didn't work.