Customer Care

[Smiles46]

Why oh why does it take forever to get anything I order. I ordered an item 3/22 today is 3/26 still hasnt shipped. Come on!!

[Kachina624]

@Smiles46.  Please read some of the other dozen or so threads on this subject.  Shipping is slow but hopefully this is a temporary situation, and they're in the process of fixing it.

[alliswell]

This afternoon, I received an email saying that an item I ordered on 3/20, was not expected until 4/2.  

[kamped]

I ordered something on the 16th and still no package.  This is getting to be unreal!!  Even when trying to track it it doesn't give me any info!!

[Biftu]

@alliswell  I got that email too, but it didn't say for which item. That didn't help.  I have a few items on order.  

[alliswell]

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@Biftu wrote:

@alliswell  I got that email too, but it didn't say for which item. That didn't help.  I have a few items on order.  

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@Biftu  The email I received specifically referred to Louis Dell'Olio items.

[alliswell]

I wish Amazon would buy QVC, they'd get the shipping department straightened out and we'd probably be able to use our prime membership.

[Jeanne from VA]

I ordered some crop pants on the 22nd of March, and they are still showing “in process”.  I am glad I don’t need them yet. I have never seen the processing time this slow at QVC. It seems like there has been an on-going problem for several weeks. If the processing time does not improve soon, I will probably be ordering less. 

[Sassealassea]

@alliswell  @Biftu 

Ii received several delayed shipping emails today.  The specific item was shown at bottom of letter under signature line.

The delays are not isolated to just Linea.  It appears to be orders being fulfilled from a  particular warehouse.

[Annabellethecat66]

I totally agree with the OP.  It now takes so long to get something I ordered it's like Christmas my house.

Why?  Funny you should ask!  Because it takes so long to get the order, I've totally forgotten what I've ordered!

Good grief!  I just received the cuff bracelet I bought during the silver something day (whenever that was).  I'd totally forgotten about it.

This is just crazy!  I can order something on Amazon and get it the next day or the day after........and it's free shipping!

I used to order many things from QVC, now I barely order anything!  I'm so fed up between the expensive cost of clothes and the cost of shipping....now throw into all of that the amount of time it takes to receive anything.....

I'm sure there are other's here are just like me and don't order from QVC like they used to.

I have terrible back problems, so I can't shop in stores (walk around).

I've decided I have enough clothes and 'stuff''.  If I need 'stuff' I'll go elsewhere.

If you think clothes are expensive...(I saw a Joan Rivers button-up shirt for OVER $60) it's going to get worse.  That's because QVC brags about 'same price no matter the size'.

Do you really think QVC is going to absorb the extra money they're going to be charged for a size 4X, 5X?  I'm convinced that's already one reason we're paying more money for clothes.

I'll go sit down and be quiet (if I can) on this subject.