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Honored Contributor
Tissyanne
Posts: 18,236
Registered: ‎12-07-2012

Samsung Tablet Issues

[ Edited ]

‎05-24-2016 01:49 PM - edited ‎05-24-2016 01:50 PM

I use a Samsung tablet, and now I do not see customer review ratings, and I am unable to write a review. I cannot use the cursor on the community either. Please help. 

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QVC Customer Care
QVC Customer Care
Alice-QVC
Posts: 1,973
Registered: ‎06-14-2015

Re: Samsung Tablet Issues

‎05-24-2016 01:58 PM

Hi @Tissyanne I'm so sorry you are having difficulty. Please try changing your browser. If you are using an app try reinstalling it. For the reviews make sure you are scrolling to the bottom of your screen the reviews are now under "Customers Who Viewed This Also Viewed". Let me know how this works for you

 
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Honored Contributor
Tissyanne
Posts: 18,236
Registered: ‎12-07-2012

Re: Samsung Tablet Issues

‎05-25-2016 11:49 AM

@Alice-QVC Reinstalled app, and still having problems. I can barely get the keyboard to pop up, and the cursor will not let me click where I have posted. Something is wrong. The @ symbol at the end of this post. @

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QVC Social Team
Eva-QVC
Posts: 704
Registered: ‎06-14-2015

Re: Samsung Tablet Issues

‎05-25-2016 12:14 PM

@Tissyanne wrote:

@Alice-QVC@ Reinstalled app, and still having problems. I can barely get the keyboard to pop up, and the cursor will not let me click where I have posted. Something is wrong. The @ symbol at the end of this post. @

Hello @Tissyanne - My suggestion is to make sure your setting is on Mobile View. 

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