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Esteemed Contributor
Posts: 5,169
Registered: ‎03-19-2010

I had an E-mail the other day that says "Your return is being shipped back to QVC. It will be processed according to your instructions, and we'll notify you by email when it's complete. Thank you for using the Q Return Label."

 

I am trying to figure out what return this is since I haven't returned anything in the last couple of months.  When I go to USPS tracking the tracking number does not result in anything.  If I look at QVC's tracking status it shows the label printed 10/19/18 and that the package is in USPS possession in Tampa FL as of yesterday evening.  

Respected Contributor
Posts: 4,327
Registered: ‎03-09-2010

I think you received that e mail in error. A big error. I would call customer service so they can figure out who it was supposed to really go to. ❤️

Esteemed Contributor
Posts: 5,169
Registered: ‎03-19-2010

Ah, but maybe I'll also get the credit, wink wink.

Honored Contributor
Posts: 10,117
Registered: ‎03-09-2010

Re: Returned Package?

[ Edited ]

@Icegoddess

 

I hope it's not my return I dropped off to USPS. 🙀🙀 Tampa has a big USPS processing center (at airport).  

 

I agree something wrong!

Esteemed Contributor
Posts: 5,169
Registered: ‎03-19-2010

I did try to contact CS via Live Chat, but that doesn't seem to be working.

Esteemed Contributor
Posts: 5,169
Registered: ‎03-19-2010

USPS still says Status Not Available.

 

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QVC Customer Care
Posts: 2,774
Registered: ‎06-14-2015

@Icegoddess

I sent you an email as I would like to follow this up.

Beth QVC