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Honored Contributor
Posts: 11,923
Registered: ‎03-19-2010

I had an E-mail the other day that says "Your return is being shipped back to QVC. It will be processed according to your instructions, and we'll notify you by email when it's complete. Thank you for using the Q Return Label."

 

I am trying to figure out what return this is since I haven't returned anything in the last couple of months.  When I go to USPS tracking the tracking number does not result in anything.  If I look at QVC's tracking status it shows the label printed 10/19/18 and that the package is in USPS possession in Tampa FL as of yesterday evening.  

Esteemed Contributor
Posts: 6,602
Registered: ‎03-09-2010

I think you received that e mail in error. A big error. I would call customer service so they can figure out who it was supposed to really go to. ❤️

Honored Contributor
Posts: 11,923
Registered: ‎03-19-2010

Ah, but maybe I'll also get the credit, wink wink.

Honored Contributor
Posts: 12,473
Registered: ‎03-09-2010

Re: Returned Package?

[ Edited ]

@Icegoddess

 

I hope it's not my return I dropped off to USPS. 🙀🙀 Tampa has a big USPS processing center (at airport).  

 

I agree something wrong!

Honored Contributor
Posts: 11,923
Registered: ‎03-19-2010

I did try to contact CS via Live Chat, but that doesn't seem to be working.

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Honored Contributor
Posts: 11,923
Registered: ‎03-19-2010

USPS still says Status Not Available.

 

screenshot_314.jpg

QVC Customer Care
Posts: 2,923
Registered: ‎06-14-2015

@Icegoddess

I sent you an email as I would like to follow this up.

Beth QVC