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Frequent Contributor
Posts: 99
Registered: ‎03-10-2010

I ordered the Olaplex shampoo and conditioner on September 29 and was wondering if I'm able to return them? When did the holiday return policy start?  And lastly, do I need to do anything special when returning them since they have both been opened. TIA

QVC Customer Care
Posts: 1,681
Registered: ‎06-14-2015

@mjabby wrote:

I ordered the Olaplex shampoo and conditioner on September 29 and was wondering if I'm able to return them? When did the holiday return policy start?  And lastly, do I need to do anything special when returning them since they have both been opened. TIA


Hi @mjabby  We will take a look at the order, we will email regarding the return. 

Susan