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Occasional Contributor
brandy
Posts: 15
Registered: ‎03-16-2010

PLEASE need help with 2 lost packages

[ Edited ]

‎07-16-2020 05:38 PM - last edited on ‎07-16-2020 07:43 PM by

I have 2 lost packages that have been holding at Cleveland PO SINCE JULY 9. I filed report with them and they cannot find packages anywhere. This is order numbers;  sunglasses,  Lori Duster.  I am out of options and need help what too do. Can you please contact me and help me??? I called customer service QVC and spoke to Dennis he told me to contact post ofice to track them down,so I did now what. The Post Office says there LOST. One oredr placed June30 anf other July3. PLEASE CONTACT ME. Gay Gerbick

 

post edited because it contain personal information.

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Contributor
Pattie722
Posts: 33
Registered: ‎03-10-2010

Re: PLEASE need help with 2 lost packages

‎07-16-2020 06:12 PM

Join the rest of us. Same here. Getting old. Good luck. They had to reship mine. I'm done with the Q

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Honored Contributor
Love my grandkids
Posts: 15,219
Registered: ‎11-24-2013

Re: PLEASE need help with 2 lost packages

‎07-16-2020 06:15 PM

@brandy Try sending an email as follows:

 

 

QVCSocialTeam@qvc.com

 

Hopefully they haven't all been fired and can help you.

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Frequent Contributor
Kinski-QVC
Posts: 125
Registered: ‎12-20-2016

Re: PLEASE need help with 2 lost packages

[ Edited ]

‎07-16-2020 07:42 PM - edited ‎07-16-2020 07:48 PM

Hi @brandy 

 

I'm sorry to hear you haven't received your orders. I've located the order for the duster. There has been no tracking update since 7/9. Would you like a replacement or refund?

 

I'm unable to locate the sunglasses order. Can you please provide me with the item number?

 

Kinski,

Customer Care

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