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New Contributor
Posts: 4
Registered: ‎01-07-2021

Order Status of Processing order but I just received the package

Why is the order status not getting updated when the order ships?

My order status is list as processing but I just received the package.

Honored Contributor
Posts: 61,435
Registered: ‎03-10-2010

Re: Order Status of Processing order but I just received the package

Very little on tracking is accurate.  It's entered by the shippers. Just thank your lucky stars that you got it.

New Mexico☀️Land Of Enchantment
Valued Contributor
Posts: 774
Registered: ‎04-03-2013

Re: Order Status of Processing order but I just received the package

I called CS yesterday for a price adjustment on an item I just received. CS said that they could not give me the adjustment because it shows in process.  The woman said too this was happening a lot.  Showing in process, but already delivered.

Respected Contributor
Posts: 3,515
Registered: ‎03-28-2010

Re: Order Status of Processing order but I just received the package


@TeriLW wrote:

Why is the order status not getting updated when the order ships?

My order status is list as processing but I just received the package.


This just happened to me twice.

Respected Contributor
Posts: 4,957
Registered: ‎03-09-2010

Re: Order Status of Processing order but I just received the package

My order went fromn"in process" to "preparing your order". 

 

It arrived yesterday No idea it was shipped. No tracking until after it was delivered.

Respected Contributor
Posts: 2,428
Registered: ‎03-27-2011

Re: Order Status of Processing order but I just received the package


@Snowpuppy wrote:

My order went fromn"in process" to "preparing your order". 

 

It arrived yesterday No idea it was shipped. No tracking until after it was delivered.



@Snowpuppy wrote:

My order went fromn"in process" to "preparing your order". 

 

It arrived yesterday No idea it was shipped. No tracking until after it was delivered.


@Snowpuppy good thing you noticed it's arrival . It could have made a lovely gift for a porch pirate. 

Regular Contributor
Posts: 239
Registered: ‎04-10-2010

Re: Order Status of Processing order but I just received the package


@piperbay wrote:

I called CS yesterday for a price adjustment on an item I just received. CS said that they could not give me the adjustment because it shows in process.  The woman said too this was happening a lot.  Showing in process, but already delivered.


Happened to me too! So does this mean we get a freebe? lol

Contributor
Posts: 25
Registered: ‎08-08-2010

Re: Order Status of Processing order but I just received the package

Same here. Gertting package and they still showing as processing your order. Customer Service gives a "No Answer" answer when I contacted them. Don't know what is happening to the Q lately. Also orders are taking forever to ship.