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06-05-2022 12:37 PM
Why is the order status not getting updated when the order ships?
My order status is list as processing but I just received the package.
06-05-2022 12:48 PM
Very little on tracking is accurate. It's entered by the shippers. Just thank your lucky stars that you got it.
06-05-2022 12:57 PM
I called CS yesterday for a price adjustment on an item I just received. CS said that they could not give me the adjustment because it shows in process. The woman said too this was happening a lot. Showing in process, but already delivered.
06-05-2022 01:40 PM
@TeriLW wrote:Why is the order status not getting updated when the order ships?
My order status is list as processing but I just received the package.
This just happened to me twice.
06-05-2022 01:59 PM
My order went fromn"in process" to "preparing your order".
It arrived yesterday No idea it was shipped. No tracking until after it was delivered.
06-05-2022 02:14 PM
@Snowpuppy wrote:My order went fromn"in process" to "preparing your order".
It arrived yesterday No idea it was shipped. No tracking until after it was delivered.
@Snowpuppy wrote:My order went fromn"in process" to "preparing your order".
It arrived yesterday No idea it was shipped. No tracking until after it was delivered.
@Snowpuppy good thing you noticed it's arrival . It could have made a lovely gift for a porch pirate.
06-06-2022 01:06 PM
@piperbay wrote:I called CS yesterday for a price adjustment on an item I just received. CS said that they could not give me the adjustment because it shows in process. The woman said too this was happening a lot. Showing in process, but already delivered.
Happened to me too! So does this mean we get a freebe? lol
06-13-2022 11:26 AM
Same here. Gertting package and they still showing as processing your order. Customer Service gives a "No Answer" answer when I contacted them. Don't know what is happening to the Q lately. Also orders are taking forever to ship.
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