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Occasional Contributor
ina1955
Posts: 7
Registered: ‎04-10-2012

On hold listenening to music for 4 1/2 hours!

‎05-28-2020 06:57 PM

Where is everybody???  Someboday just posted that she only had to wait 10 minutes on hold.  Why have I never been picked up!!!

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Barbara-QVC
Posts: 1,508
Registered: ‎10-12-2015

Re: On hold listenening to music for 4 1/2 hours!

‎05-28-2020 07:00 PM

Moved: https://community.qvc.com/t5/Deleted-Posts/Re-On-hold-listenening-to-music-for-4-1-2-hours/m-p/6272817#U6272817

This post has been removed by QVC because it is going off topic

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Barbara-QVC
Posts: 1,508
Registered: ‎10-12-2015

Re: On hold listenening to music for 4 1/2 hours!

[ Edited ]

‎05-28-2020 07:09 PM - edited ‎05-28-2020 07:09 PM

Hi @ina1955 

 

Welcome to our Community Forums. Please email us at QVCSocialTeam@qvc.com and let us know how we can help you. 

 

Barb

Customer Care

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Occasional Contributor
ina1955
Posts: 7
Registered: ‎04-10-2012

Re: On hold listenening to music for 4 1/2 hours!

‎05-28-2020 07:11 PM

I see this is being monitored, so please tell me how I get to speak to one of you, considering chat and email don't seem to be available either!

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Barbara-QVC
Posts: 1,508
Registered: ‎10-12-2015

Re: On hold listenening to music for 4 1/2 hours!

‎05-28-2020 07:13 PM

@ina1955  please email us directly and someone will get back to you.

 

Barb

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Occasional Contributor
ina1955
Posts: 7
Registered: ‎04-10-2012

Re: On hold listenening to music for 4 1/2 hours!

‎05-28-2020 07:33 PM

Okay...email has been sent.  Thanks!

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Honored Contributor
Love my grandkids
Posts: 14,752
Registered: ‎11-24-2013

Re: On hold listenening to music for 4 1/2 hours!

‎05-28-2020 08:24 PM

On hold for 4.5 hours???

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Honored Contributor
homedecor1
Posts: 12,671
Registered: ‎03-09-2010

Re: On hold listenening to music for 4 1/2 hours!

‎05-28-2020 08:27 PM

😳😳😳😳😳 15 minutes is too long! 4.5 hours I hope you got the problem resolved🙂

 

 

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Esteemed Contributor
Sage04
Posts: 6,249
Registered: ‎07-10-2011

Re: On hold listenening to music for 4 1/2 hours!

[ Edited ]

‎05-28-2020 09:02 PM - edited ‎05-28-2020 09:04 PM

Hope the phone was on speaker.

 

Most of the folks here have been saying email the Social Team along with the email address, but yet people are still calling Customer Service.

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Esteemed Contributor
Sage04
Posts: 6,249
Registered: ‎07-10-2011

Re: On hold listenening to music for 4 1/2 hours!

‎05-28-2020 09:10 PM

Maybe the Social Team should put a banner in BIG RED LETTERS at the top of the Forums along with the email address and maybe the phone calls will ease up.

 

¨Need Help! Email the Social Team. We are here to help you¨

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