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05-28-2020 06:57 PM
Where is everybody??? Someboday just posted that she only had to wait 10 minutes on hold. Why have I never been picked up!!!
05-28-2020 07:00 PM
This post has been removed by QVC because it is going off topic
05-28-2020 07:09 PM - edited 05-28-2020 07:09 PM
Hi @ina1955
Welcome to our Community Forums. Please email us at QVCSocialTeam@qvc.com and let us know how we can help you.
Barb
Customer Care
05-28-2020 07:11 PM
I see this is being monitored, so please tell me how I get to speak to one of you, considering chat and email don't seem to be available either!
05-28-2020 07:13 PM
@ina1955 please email us directly and someone will get back to you.
05-28-2020 07:33 PM
Okay...email has been sent. Thanks!
05-28-2020 08:24 PM
On hold for 4.5 hours???
05-28-2020 08:27 PM
😳😳😳😳😳 15 minutes is too long! 4.5 hours I hope you got the problem resolved🙂
05-28-2020 09:02 PM - edited 05-28-2020 09:04 PM
Hope the phone was on speaker.
Most of the folks here have been saying email the Social Team along with the email address, but yet people are still calling Customer Service.
05-28-2020 09:10 PM
Maybe the Social Team should put a banner in BIG RED LETTERS at the top of the Forums along with the email address and maybe the phone calls will ease up.
¨Need Help! Email the Social Team. We are here to help you¨