Customer Care

[Alice-QVC]

Hi @dooBdoo, you are never a bother and thank you for your feedback it would be helpful to know what devices are not getting the drop down box. I haven't heard anything as yet. I will follow up on the issue. Thank you again, I always appreciate your helpful suggestions. 

[SunValley]

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@Alice-QVC wrote:

Hi @dooBdoo, you are never a bother and thank you for your feedback it would be helpful to know what devices are not getting the drop down box. I haven't heard anything as yet. I will follow up on the issue. Thank you again, I always appreciate your helpful suggestions. 

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I have a kindle Fire. No drop down box. It simply disappeared 2 weeks ago.

[VanSleepy]

Hi @dooBdoo.  I use a Nexus tablet and I have not ever had the drop-down menu.   No biggie   

[Alice-QVC]

Thank you @SunValley, I will pass that along, I appreciate you sharing the info

[Alice-QVC]

Hi @VanSleepy, Thank you for sharing that info, we appreciate it.

[bebe777]

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@Alice-QVC wrote:

Hi @dooBdoo, you are never a bother and thank you for your feedback it would be helpful to know what devices are not getting the drop down box. I haven't heard anything as yet. I will follow up on the issue. Thank you again, I always appreciate your helpful suggestions. 

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@dooBdoo, thank you as always for helping everyone. I really appreciate it.

@Alice-QVC, thank you for following up on this.

-- bebe

[Alice-QVC]

Hi Everyone,  I have been told the majority of Android web browsers carry a "desktop mode" feature that makes mobile websites look like normal computer versions.  This would help you be able to see the drop down box. I hope this helps. Alice

[bebe777]

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@Alice-QVC wrote:

Hi Everyone,  I have been told the majority of Android web browsers carry a "desktop mode" feature that makes mobile websites look like normal computer versions.  This would help you be able to see the drop down box. I hope this helps. Alice

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@Alice-QVC, thank you sharing this information with everyone!!!

Notifying @Suebdoo @SunValley and @VanSleepy since they were having issues with this. -- Thanks as always to @dooBdoo for everything you do to help!!!

-- bebe :0

[SunValley]

@Alice-QVC thank you and to other other posters for the help.