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01-08-2018 01:26 PM
Mods, I sent an email to the QVC social team on Saturday asking for help with a problem. I've not heard back yet. I'm assuming it's because it was the weekend but I've never had it take this long to get a response before. Can someone search out my email, please. Thank you!
01-08-2018 01:40 PM
@pupwhipped wrote:
Mods, I sent an email to the QVC social team on Saturday asking for help with a problem. I've not heard back yet. I'm assuming it's because it was the weekend but I've never had it take this long to get a response before. Can someone search out my email, please. Thank you!
Hi @pupwhipped
I went back and checked our emails from Saturday and found what you sent. I am so sorry for the delay in responding (we have been a bit shorthanded due to the winter storm).
Please allow me a few minutes to look into this for you and I will email a response back to you.
Thanks for your patience!
Barb
Customer Care
01-08-2018 01:44 PM
Barb, no problem. You guys always do a great job here and have been most helpful to me. Thanks so much. Oh, and sorry about all that dreadful weather. Brrrrrr!
01-08-2018 01:47 PM
Mod squad to the rescue!
They've been the best asset to QVC in years, IMO!
01-08-2018 01:48 PM
@KingstonsMom wrote:
Mod squad to the rescue!
They've been the best asset to QVC in years, IMO!
Aww.....thanks @KingstonsMom - we try our best!
Barb
01-08-2018 01:49 PM
@KingstonsMom wrote:
Mod squad to the rescue!
They've been the best asset to QVC in years, IMO!
@KingstonsMom, Amen to that!
01-08-2018 08:49 PM
My January 5th email to QVC social has also gone unanswered.
01-08-2018 09:32 PM - edited 01-08-2018 09:34 PM
To follow up here, QVC mods Barb and Beth helped me with my issue and I am totally satisfied. I thank them both for their help. QVC, you need to give these moderators a raise.
01-10-2018 01:40 PM
I second that... the Mods/CS help I have received is outstanding. Sometimes I think it may seem unnoticed but it is not.
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