Customer Care

[SuhseK]

I just went back to look, at the TSV on line.  

Last night, there were many reviews, and now, they've all disappeared?

I guess I'll log out and go back in, to see,if it's my system, if not, is there a system glitch? 

[Kachina624]

More likely a bad product that's not selling.

[SharkE]

LOL  I thought Q would really be going full tilt, but, looks like they slowed down. I'm really surprised. Walmart stock soared today !

[Kachina624]

@SharkE    They seem to have laid off half of the warehouse and most of CS by their own admission.  I don't think they're doing well at all.  The crews get smaller and smaller.  Mike George will have a really great excuse this quarter.

[SharkE]

Wish they would send a carrier pigeon to pick up my exchange that has been at the post office since last Friday. Not using their label any more sending stuff back and I'll pay for it myself.

[fthunt]

Don't think all is wine & roses.

Just heard - Gov't looking in shipping practices.  Amazon pays UPS (or other) to ship and deliver orders..........UPS hands off to PO and says.....here....you deliver.  Not helping PO's bottom line.  (this should be interesting to watch)

[MezzieStarr]

@SuhseK QVC always hides the reviews of TSVs on their website when bad.  Use the QVC app, they are there. 25 reviews.  Overall score - 2 Stars.

[fthunt]

@SharkE Have you received the Canadian coat yet?  If so...what did you think?

[SharkE]

It was to tight in the shoulders like a strait jacket . couldn't move in it , so, I exchanged it for a XL the box has been at the local post office since last Friday.    All I want is a exchange from a large to xlarge.   Good thing I don't need it because looks like it's gonna take week or 2 wks to get back there and another week to get back I hope to get it by winter.

@fthunt 

[fthunt]

@SharkE I could NOT move - felt and looked like a going to the moon space suit.  I laughed when looked in the mirror.   Gained 50 pounds   My head was a pimple.

Yes, measurements are off in the shoulders - and heavy.Ugh    I suspect something went wrong in the manufacturing design  with way too much stuffing. 

Great coat for minus 40 degrees.