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Occasional Contributor
Whisperonly
Posts: 12
Registered: ‎03-09-2017

Lesson Learned

‎07-05-2018 01:46 PM

How frustrating is it to purchase a item as I did with the TSV fountain by Bernini M55730 for it to totally stop working before easypay has been completed. 

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Esteemed Contributor
shaggygirl
Posts: 5,354
Registered: ‎11-24-2011

Re: Lesson Learned

‎07-05-2018 02:08 PM

There have always been so many complaints about the Bernini fountains not working at all or not working for very long. Hhhmmmm, I wonder why the Q still sells them.

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Honored Contributor
Nightowlz
Posts: 14,984
Registered: ‎03-11-2010

Re: Lesson Learned

‎07-05-2018 02:19 PM

Sorry that happened. Even though it's been over 30 days I would call Q for a refund. It has not been that long since it was a TSV.

I have received a refund before on purchase that was past the 30 days. I'm glad now I did not buy one.

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Honored Contributor
GCR18
Posts: 17,892
Registered: ‎07-03-2013

Re: Lesson Learned

‎07-05-2018 02:21 PM

Contact bernini.

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QVC Customer Care
QVC Customer Care
Alice-QVC
Posts: 1,973
Registered: ‎06-14-2015

Re: Lesson Learned

‎07-05-2018 02:56 PM

I am so sorry that happened. There is a one year limited manufactures warranty on the fountain. You can contact the manufacturer at 1-619-449-2392 or email them at customercare@berninifountains.com

 
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Honored Contributor
Kachina624
Posts: 69,702
Registered: ‎03-10-2010

Re: Lesson Learned

‎07-05-2018 11:05 PM

You could also buy an inexpensive fountain pump at Lowe's or Home Depot and substitute it for the Bernini pump.  It won't be battery operated though.

New Mexico☀️Land Of Enchantment
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Occasional Contributor
Whisperonly
Posts: 12
Registered: ‎03-09-2017

Re: Lesson Learned

‎07-10-2018 09:25 PM

Contacted them. No reply....

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