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Occasional Contributor
Posts: 10
Registered: ‎03-09-2017

How frustrating is it to purchase a item as I did with the TSV fountain by Bernini M55730 for it to totally stop working before easypay has been completed. 

Esteemed Contributor
Posts: 5,354
Registered: ‎11-24-2011

There have always been so many complaints about the Bernini fountains not working at all or not working for very long. Hhhmmmm, I wonder why the Q still sells them.

Honored Contributor
Posts: 13,779
Registered: ‎03-11-2010

Sorry that happened. Even though it's been over 30 days I would call Q for a refund. It has not been that long since it was a TSV.

I have received a refund before on purchase that was past the 30 days. I'm glad now I did not buy one.

Honored Contributor
Posts: 17,892
Registered: ‎07-03-2013

Contact bernini.

QVC Customer Care
Posts: 1,934
Registered: ‎06-14-2015

I am so sorry that happened. There is a one year limited manufactures warranty on the fountain. You can contact the manufacturer at 1-619-449-2392 or email them at customercare@berninifountains.com

 
Honored Contributor
Posts: 57,652
Registered: ‎03-10-2010

You could also buy an inexpensive fountain pump at Lowe's or Home Depot and substitute it for the Bernini pump.  It won't be battery operated though.

New Mexico☀️Land Of Enchantment
Occasional Contributor
Posts: 10
Registered: ‎03-09-2017

Contacted them. No reply....