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07-05-2018 01:46 PM
How frustrating is it to purchase a item as I did with the TSV fountain by Bernini M55730 for it to totally stop working before easypay has been completed.
07-05-2018 02:08 PM
There have always been so many complaints about the Bernini fountains not working at all or not working for very long. Hhhmmmm, I wonder why the Q still sells them.
07-05-2018 02:19 PM
Sorry that happened. Even though it's been over 30 days I would call Q for a refund. It has not been that long since it was a TSV.
I have received a refund before on purchase that was past the 30 days. I'm glad now I did not buy one.
07-05-2018 02:21 PM
Contact bernini.
07-05-2018 02:56 PM
I am so sorry that happened. There is a one year limited manufactures warranty on the fountain. You can contact the manufacturer at 1-619-449-2392 or email them at customercare@berninifountains.com
07-05-2018 11:05 PM
You could also buy an inexpensive fountain pump at Lowe's or Home Depot and substitute it for the Bernini pump. It won't be battery operated though.
07-10-2018 09:25 PM
Contacted them. No reply....
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