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Honored Contributor
Posts: 68,102
Registered: ‎03-10-2010

Re: Help with a lost package

[ Edited ]

Sorry, I don't have the email address for the mods, though someone surely does. As for live chat, here is a link to the QVC 'contact' page. Select 'Live Chat'. They've been very helpful to me. Good luck.

 

https://www.qvc.com/content/information/customer-service.html?type=content&tid=PROD-23093&redirectTe...

 

 


In my pantry with my cupcakes...
Respected Contributor
Posts: 4,014
Registered: ‎02-01-2015

Re: Help with a lost package

 

 

you can contact social team by email at QVCSocialTeam@qvc.com or on social media Pages on Facebook and Instagram.

~~today may be my last.....i choose JOY!~~
QVC Customer Care
Posts: 48
Registered: ‎04-11-2025

Re: Help with a lost package

Hi, @csHLPnow25! I am so sorry for the delay in our response over the phones and that you didn't receive your favorite of the four pumpkins. We'd be happy to take a look into this and see what we can do to help.

 

After taking a look into the order, I see that a replacement has been sent out and will arrive on or about 9/17. Please let us know if you need any more assistance, and have a great weekend!