Contact customer service

goldensrbest · ‎03-10-2010

Happens too often after placing a order.

When you lose some one you L~O~V~E, that Memory of them, becomes a TREASURE.

haddon9 · ‎03-09-2010

That happened to me the other day. So I called CS to see what that was about and she really didn't know. By the next morning it was gone and my order was processing.

Venezia · ‎03-09-2010

It happened on a recent order of mine. I just ignored it. The order processed as usual.

There are just too many things going wacky with QVC's system right now. I figured it was just another glitch.

I hate that, when I try to look at things in "As Is" or "Clearance", the brands are no longer in alphabetical order. You have to scroll through to try to find what you want. Just another "glitch" in a neverending saga.

"" A little learning is a dangerous thing."-Alexander Pope

cjm61 · ‎09-07-2014

Interesting @goldensrbest. It hasn't happened to me once and I've placed 27 orders in the past 30 days. Maybe a glitch with your account?

We rescue cats · ‎01-25-2023

I've been buying from QVC since 1990 or so and don't remember ever having had that happen.

Lynn-Critter Lover!
(especially cats!)

RespectLife · ‎02-27-2012

@cjm61 wrote:
Interesting @goldensrbest. It hasn't happened to me once and I've placed 27 orders in the past 30 days. Maybe a glitch with your account?

I don't think so... @cjm61

It has happened to me several times lately and previously. I have been here since CVN.

Only happens with Q card purchases and not every order.

Many have posted it happens to them also.

No need to waste time calling, CS nor the Mods know why....they can't fix it.

It processes usually the next day.

They really should fix the issue. It causes customer's angst and ties up the phones to CS when nothing can be done.

Pecky · ‎03-10-2010

Speaking of CS where are they?? I have sent a few emails about an issue and they usually get back within 15 minutes. It's been three days now and nothing.

SarrahQVC · ‎04-11-2025

Hi, @Pecky! I am truly so sorry for the delay in our responses to your emails. We are working as quickly and efficiently as possible to get back to our customers in a timely manner. Should you need assistance sooner, you can always reach out to our social media team on Facebook or Instagram. We usually respond within 24 hours. Be sure to check the Page you are contacting for the verified badge and QVC logo. Additionally, you can also contact Customer Service at 800.367.9444 (7am-1am ET). Have a great day!