Customer Care

[highflyer]

I received my HP COMPUTER today, wrong color!  I ordered it early because I wanted the Gold and then I get the silver.  This happened several years ago when I ordered a Dell computer and got the wrong color so I thought if I ordered early I would get the correct color, but, no, I didn.  I am so upset I can hardly srand it😡😡😡

[Venezia]

@highflyer - One of the mods will likely respond to you on this thread but, if they don't, email them with your order information (don't put anything personal on these forums) and they'll do whatever they can.

Email them at:  QVCSocialTeam@qvc.com

Good luck getting the color you want, but very often these things sell out and the only thing you can do is return it for a refund.  I certainly understand you wanting the color you ordered.

[Desertdi]

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@highflyer wrote:

I received my HP COMPUTER today, wrong color!  I ordered it early because I wanted the Gold and then I get the silver.  This happened several years ago when I ordered a Dell computer and got the wrong color so I thought if I ordered early I would get the correct color, but, no, I didn.  I am so upset I can hardly srand it😡😡😡

@highflyer     I don't blame you for being upset.   Silver is just NOT MY COLOR, either.    di