Customer Care

[occasionalrain]

The Q display has shrunk, doesn't fit my tablet screen. The print is tiny. Please fix it.

Not Solved  tapped b mistake

[tucsongal]

Mine has been enlarged and I have to pinch the screen to see everything, go figure. 

[MickD]

@occasionalrain Same on my pad too.  Started yesterday.  The displays and fonts are really small.  Come on Q!

[NicksmomESQ]

@MickD @occasionalrain I have the same problem!! Come on QVC, please help us out!!

[January121]

I  am having the same problem ... the font is so small !!! ... I thought it was just me but, it seems like it is a widespread problem .... I lit every light in the room to try & read the forum posts .... QVC must have gone budget shopping for their IT programmers because they really screwed the web site up!  .... NO QUALITY CONTROL ON THE WEB SITE!!!!! ...... so very sad!!! 😫

[occasionalrain]

Somehow knowing I'm not the only one, better yet it wasn't something I caused makes me feel better about it.

[proudlyfromNJ]

I can't make the screen bigger on IPad by using two fingers to enlarge, like I can on Every Other Website!!

[occasionalrain]

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@January121wrote:

I  am having the same problem ... the font is so small !!! ... I thought it was just me but, it seems like it is a widespread problem .... I lit every light in the room to try & read the forum posts .... QVC must have gone budget shopping for their IT programmers because they really screwed the web site up!  .... NO QUALITY CONTROL ON THE WEB SITE!!!!! ...... so very sad!!! 😫

If you have a touch screen, you can try putting a finger on both sides of the display and move them to the outter edges.

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[GCR18]

I thought I accidentally touched a setting.  My font is like a 6.  I'm on a kindle.  It started yesterday.  Only issue I've had.

[QVCkitty1]

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@tucsongalwrote:

Mine has been enlarged and I have to pinch the screen to see everything, go figure. 

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Same here !