Customer Care

[January121]

---

@occasionalrainwrote:

---

@January121wrote:

I  am having the same problem ... the font is so small !!! ... I thought it was just me but, it seems like it is a widespread problem .... I lit every light in the room to try & read the forum posts .... QVC must have gone budget shopping for their IT programmers because they really screwed the web site up!  .... NO QUALITY CONTROL ON THE WEB SITE!!!!! ...... so very sad!!! 😫

If you have a touch screen, you can try putting a finger on both sides of the display and move them to the outter edges.

@occasionalrain ...... THANKS ..... yes, I know that but, it’s so annoying that we have to do that because QVC decided to change something that was displaying correctly & make it sooo small!! .... also, it’s hard to find anything on the web site .... they just did it without any notification to the customers!!!!

---

---

[x Hedge]

Just so you know @GCR18, your font appears like a teeny little size 2, or maybe a 1 now.

[Moonchilde]

As others have reported, the hand movement to enlarge a page no longer works on my iPad. It never mattered to me if fonts were too small because I could still enlarge whatever I needed to. Now, I can’t. Why on earth would that function be disabled in software? It doesn’t affect me greatly but I know it does affect many others who have serious eyesight issues a great deal.

[Moonchilde]

As a stop-gap measure, until/if QVC decides to do something about this issue, people might think about posting in 4-pt font size from the drop-down menu if they’re able. It’s not so huge it will annoy, but it’s large enough for most people to see.

They seem to have disabled the enlarging finger gesture for tablets as I can no longer enlarge page contents on my iPad.

[Montana]

---

@tucsongalwrote:

Mine has been enlarged and I have to pinch the screen to see everything, go figure. 

---

Me too.

[stevieb]

Oh but ladies, ladies, ladies, don't you know, the new Q-view is state of the art...

Whatever...

[x Hedge]

No mouse. No hovering cursor, @Mz iMac.
But when i use 2 fingers to enlarge the smaller-than-ever-print, the yo-yo header enlarges and COMPLETELY covers the words I'm trying to read.
Worse when I have the keyboard up covering half the screen too.
That's working from the mobile view.

Found out last night it's a complete waste of time to attempt to compose a post in full view.
@Moonchilde, when posting in full, I almost always use size 4 Lucinda.
Tried it last nite. Don't kno what you see but on my screen it came out looking as tiny as the default postings.

[Moonchilde]

@x Hedge, long ago I set my forum page settings to display as large as possible (which doesn’t make a huge difference but it does make some). You might not have done that - if not, try it, it might help a little. Your post looks 4-pt size to me.

[x Hedge]

Thanks for the feedback about post size @Moonchilde. On mobile mine (and most) are looking even smaller today than they were last night!
A short time ago I was trying to get into my settings to see if there was anything I could do to enlarge the appearance of the letters on screen.
The 'Notifications' selected themselves (i never tap them) and I'm currently trying to get Melvin-QVC to help me with that over in customer care.

[x Hedge]

@kitcat51