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01-25-2022 01:01 PM
Very dissapointed that QVC hasn't resolved the technical issue with easy pays. I paid off all my easy pays and the system still won't let me order anything because it says I have an overdue easy pay. When I click on pay it says I don't have any easy pay orders!!! Then it won't let me place an order. I've waited over 5 days and at this point I'm going to have to buy my item from another retailer so I get it in time for gift giving. QVC please fix as I'm told many people are having this issue. If not you will continue to force customers to shop elswhere.
01-25-2022 01:21 PM
Suggest you send an email to: QVCSocialTeam@qvc.com
The MODS will sort this out for you.
"Never argue with a fool. Onlookers may not be able to tell the difference."
01-25-2022 01:24 PM
@Blingy43 wrote:
Very dissapointed that QVC hasn't resolved the technical issue with easy pays. I paid off all my easy pays and the system still won't let me order anything because it says I have an overdue easy pay. When I click on pay it says I don't have any easy pay orders!!! Then it won't let me place an order. I've waited over 5 days and at this point I'm going to have to buy my item from another retailer so I get it in time for gift giving. QVC please fix as I'm told many people are having this issue. If not you will continue to force customers to shop elswhere.
@Blingy43 I am sending this to Finance now, it seems to be a known issue.
My apologies for the disappointment its causing,
Susan
01-25-2022 02:08 PM
Thank you Susan, I hope this is fixed soon cause I have 3 orders I need to place.
01-25-2022 02:12 PM
01-29-2022 03:18 PM
Has this problem been resolved for you yet? I have the same issue. Called Customer Service on Thursday. Still no action for me.
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