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New Contributor
SHOPPER46
Posts: 4
Registered: ‎02-15-2018

Check Payment in process???

‎11-16-2018 06:38 AM

I put my orders on check payment and the are in process?  Cannot cancel the orders??? Is this a glitch?   Never happened before.  I could always go back and change my payment method.  Now I have several orders that are in process as a check payment.  What is going on????

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Esteemed Contributor
hopi
Posts: 7,405
Registered: ‎03-09-2010

Re: Check Payment in process???

‎11-16-2018 07:10 AM

They don't have your check.  What's your concern?

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Honored Contributor
Kitty Galore
Posts: 10,231
Registered: ‎03-16-2010

Re: Check Payment in process???

‎11-16-2018 07:45 AM

I think the concern is that maybe the orders will be put on her CC.  I would just call CS and gave them check the orders for you.

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QVC Customer Care
QVC Customer Care
Kim-QVC
Posts: 706
Registered: ‎06-14-2015

Re: Check Payment in process???

‎11-16-2018 07:48 AM

@SHOPPER46 wrote:

I put my orders on check payment and the are in process?  Cannot cancel the orders??? Is this a glitch?   Never happened before.  I could always go back and change my payment method.  Now I have several orders that are in process as a check payment.  What is going on????

Good morning @SHOPPER46 - Thank you for posting in our forums and shopping with us. I apologize that these orders have caused you concern. I was able to check and there are 2 recent orders on credit cards placed yesterday AM and I am able to cancel if you'd like. Please email me at QVCSocialTeam@qvc.com with the order infromation that you'd like to have cancelled. Thank you. ~Kim

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