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05-14-2019 08:18 PM
I spoke with CS today as a recent item I purchased at full price went on clearance...she said they will credit my visa for 25.02. Item was the Homeworx pineapple hurricane.
When I checked my original sale it was on my MasterCard....maybe she meant that??
Could you look and see for me...perhaps I have it mixed up. I do have a EP left on it for next month.
Thank you
05-14-2019 08:27 PM
Now I have a second question for you.
I sent back A295141 Joan Rivers tank top for refund....I see a "shipped 5/14/19" on this item not refund. They aren't sending it back out to me I hope!
I do see the 2 other items that I requested exchanges on for color and 1 had a defect...those look to be in process.
Just confused on that JR tank top.
Thank you again for looking at this too.
05-14-2019 08:29 PM
@tsavorite I reviewed the order and $25.02 was refunded to the Mastercard you used on the order. You should see the credit appearing on your MC acccount within 72 hours from today.
05-14-2019 08:33 PM
@tsavorite wrote:
Now I have a second question for you.
I sent back A295141 Joan Rivers tank top for refund....I see a "shipped 5/14/19" on this item not refund. They aren't sending it back out to me I hope!
I do see the 2 other items that I requested exchanges on for color and 1 had a defect...those look to be in process.
Just confused on that JR tank top.
Thank you again for looking at this too.
@tsavorite You were refunded $20.80 to your MasterCard for that item on 5/14. You will see the credit on the MC acct within 72 hours.
05-14-2019 08:38 PM
Wondering why you need to contact CS here on the blog? Do we need to be privy to your questions? I contact them via their email page.
05-14-2019 08:56 PM
@prisrob wrote:Wondering why you need to contact CS here on the blog? Do we need to be privy to your questions? I contact them via their email page.
I don't recall putting your name in the title of this thread....very rude.
05-14-2019 10:24 PM
@prisrob wrote:Wondering why you need to contact CS here on the blog? Do we need to be privy to your questions? I contact them via their email page.
Customers have been encouraged to use this forum to get help from the moderators. They are terrific about answering quickly.
05-14-2019 10:39 PM
@prisrob What do you care? It's not hurting you. And as the Mods have stated more than once, it is perfectly FINE to post such queries here. Got it? Good!
05-16-2019 03:06 PM
@prisrob wrote:Wondering why you need to contact CS here on the blog? Do we need to be privy to your questions? I contact them via their email page.
@prisrob No you do not have to be privy to the OP's questions, just don't read them. Simple as that. Since her thread was clearly titled "CS Have a Question!" I'm confused as to why you even bothered to open it AND read it.
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