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05-15-2019 02:09 PM
05-15-2019 02:16 PM
@equss I hope you are asking for a FULL credit for what you've returned.
05-15-2019 02:28 PM
@Snowhite714 It was a free ship item and I expect free return shipping. It’s just disappointing because it’s hard to believe the smell wasn’t noticed before shipping. In the overall scheme of things it’s a big nothing!!!!
05-15-2019 02:35 PM - edited 05-15-2019 02:51 PM
Read QVC's reviews. It's not all that uncommon. It's happened to me a few times in the past.
Some time ago I noticed manufacturers adding what look like silica gel packets. I assumed they were for absorbing moisture. Not sure if they work very well since they're so small.
05-15-2019 02:53 PM
I recently received a pair of shoes from Zulily that smelled like mildew. I think they did know as they put a small packet of strawberry potpourri in the shoe box. I hate bad customer service
05-15-2019 02:55 PM
It did have one of those silica packets in the bag( maybe it required 2 or 3). I realize that this stuff is all made in China so likely sits in cargo containers for long periods of time(... hence the smell) but still disappointing. I’ve had it happen with clothing from qvc but that can be put in the washer. Oh well.... saved some money
05-15-2019 03:14 PM
@equss I apologize for any inconvenience. I sent you an email.
05-15-2019 03:40 PM
I had a similar problem with a few of my vera bradley bags. It smelled like insectacide. I was told it was cause the bags are shipped from overseas. Sometimes the scent went away after placing the item on my deck for a few days. Sometimes, I just had to return the item.
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