Amazon Echo TSV Shipping Problem, Anyone Else?

GadgetGal42 · ‎04-06-2010

On 5/22 TSV, Amazon Echo, I ordered mid morning and paid Premium (Red) shipping. Item ships directly from vendor (Amazon). It had an EDD of 5/24. Ok, so I can understand the date being off by 1 day, 2 at the worst. I received an email on 5/23 saying it had shipped, however, UPS states that they have not even recieved the package from the vendor (Amazon). QVC took care of the Premium shipping cost, that is not the issue, the issue is that the vendor has provided shipping information 2 days ago and has not even turned the package over to UPS. My question is, is anyone else having issues with their shipment of Amazon Echo when it was ordered on May 22 as a TSV? I have contacted both QVC and UPS. Both companies hands are tied, this is a failure on Amazon's part.

ChynnaBlue · ‎05-22-2012

My UPS account says mine is out for delivery today.

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GadgetGal42 · ‎04-06-2010

I am located in Alabama, UPS site says shipping info was sent from Newnan, GA location (vendor distribution center on 5/23), but package has yet to be handed over to UPS by shipper/vendor. That is only a half of a day's drive from where I am. Scratching my head. Sigh.

GadgetGal42 · ‎04-06-2010

I would not be totally suprised if an employee of Amazon or UPS took possesion of that package and that is why there is no further info than:

"A UPS shipping label has been created. Once the shipment arrives at our facility, the tracking status will be updated."

Label Created On:
05/23/2016

Estimated Delivery:
Tuesday, 05/24/2016, by 10:30 A.M.

Order Processed: Ready for UPS

QVC's Info:

Your order has been shipped. No changes can be made at this time.

DoneTryin · ‎03-09-2010

I did not request expedited shipping. I just checked the order status which indicates it was shipped from CA on Mon 5/23, arrived in UT on Tue 5/24. The EDD given is 6/1. Since I'm in CO, I think I'll get it on or before Sat.

Hope yours arrives sooner rather than later!

MalteseMomma · ‎03-09-2010

If I was going to by the "Amazon" echo I would buy it direct from Amazon!!!

GadgetGal42 · ‎04-06-2010

Amazon did not have any in stock on the day of TSV, nor did they offer the extras or the lower price. And... either way, it would still have shipped from the same vendor (Amazon) and the same distribution center (Georgia - due to my location) as I have already checked with Amazon. This is no fault of QVC's.

2bee · ‎03-09-2010

I'm in Maryland. Mine shipped on the 24th from California. Go figure....

DoneTryin · ‎03-09-2010

@MalteseMomma wrote:
If I was going to by the "Amazon" echo I would buy it direct from Amazon!!!

@MalteseMomma

They're supposed to have it back in stock around 6/9, & it will not include the 2 free Audible books & free skin that QVC included. I think some shoppers wanted the Echo for Fathers Day gifts & didn't want to risk not getting it in time by ordering from Amazon. The Q also offered free shipping which you wouldn't get ordering from Amazon unless you have a Prime membership.