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New Contributor
Posts: 4
Registered: ‎04-07-2011

order tracking unavailable on all my orders

need to track a certain order to make sure i am home when delivered, but it keeps saying nothing available at this time since last night!!!

Respected Contributor
Posts: 2,808
Registered: ‎03-10-2010

Re: order tracking unavailable on all my orders

Have you tried going directly to the UPS or USPS site and plugging your tracking # into their search box?

Valued Contributor
Posts: 954
Registered: ‎02-10-2013

Re: order tracking unavailable on all my orders

[ Edited ]

I suggest calling Customer Service direct and provide the your order #. They maybe able to help, depending on when you actually placed the order. Sometimes the site is not updated.

 

QVC Customer Care
Posts: 2,926
Registered: ‎06-14-2015

Re: order tracking unavailable on all my orders

@Flowbie 

We are receiving several inquiries concerning tracking details. We are investigating this issue and we thank you for your patience.

Beth QVC

Honored Contributor
Posts: 12,964
Registered: ‎11-01-2010

Re: order tracking unavailable on all my orders


@Beth-QVC wrote:

@Flowbie 

We are receiving several inquiries concerning tracking details. We are investigating this issue and we thank you for your patience.

Beth QVC


@Beth-QVC @Flowbie 

 

I noticed this a few days ago. I was on vacation and my packages were going to a private post office so I wanted to see which ones arrived and which ones are yet to arrive. Tracking on all of them disappeared. I won’t know until I pick them up tomorrow.

 

Thank you for for looking into this, Beth.

Honored Contributor
Posts: 17,892
Registered: ‎07-03-2013

Re: order tracking unavailable on all my orders

@froggy  the problem is no tracking number.  The Q usually has them on your order in your account, but the field is blank.

 

I noticed it a couple days ago.  USPS will start sending me daily updates when a delivery is in the two to three days prior to delivery.  A tracking number though would be much better.

Respected Contributor
Posts: 2,808
Registered: ‎03-10-2010

Re: order tracking unavailable on all my orders


@GCR18 wrote:

@froggy  the problem is no tracking number.  The Q usually has them on your order in your account, but the field is blank.

 

I noticed it a couple days ago.  USPS will start sending me daily updates when a delivery is in the two to three days prior to delivery.  A tracking number though would be much better.


Aaah. I have not had that problem.