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10-08-2020 08:04 AM
I've been using it for months now, for the occasional item I return. Works great, with one exception: I have (occasionally) had the cost for the return label charged twice: Once within the original (and very quick) return credit, and a second time when the item actually hits the returns warehouse.
A quick email to the QVC Social Team has resolved immediately everytime (LOVE THEM), but the extra step is a pain.
10-08-2020 09:30 AM
I don't see the difference, myself, except the taking of the picture.
Lots of older folks don't know how to copy and paste let alone take a picture, upload it to your own computer, download it to their computer, etc.
Other places you just send back, say why your sending it back, put your invoice in there if required, mail.
I just paid 112 for a jacket and instead of going thru an exchange, just took it in for alterations to shorten sleeves and have it taken in on the sides for 30. Takes forever to get in first place, not waiting another month to receive
10-08-2020 09:34 AM
@DebPA3 wrote:I've been using it for months now, for the occasional item I return. Works great, with one exception: I have (occasionally) had the cost for the return label charged twice: Once within the original (and very quick) return credit, and a second time when the item actually hits the returns warehouse.
A quick email to the QVC Social Team has resolved immediately everytime (LOVE THEM), but the extra step is a pain.
QVCSOCIALTEAM@qvc.com offline email them.
10-08-2020 10:26 AM
@SharkE wrote:I don't see the difference, myself, except the taking of the picture.
Lots of older folks don't know how to copy and paste let alone take a picture, upload it to your own computer, download it to their computer, etc.
Other places you just send back, say why your sending it back, put your invoice in there if required, mail.
I just paid 112 for a jacket and instead of going thru an exchange, just took it in for alterations to shorten sleeves and have it taken in on the sides for 30. Takes forever to get in first place, not waiting another month to receive
a photo is not necessary to use the qvc easy returns process.
10-08-2020 12:31 PM
The easiest returns are Amazon. Slap on the label, take to UPS store, email credit within 1/2 HR (and its free).
10-08-2020 04:11 PM
I seldom need to return anything, so I have not yet used this new service, but it sounds promising.👍👍 If, or when the need arises, I will definitely give it a go.😊
~~~All we need is LOVE💖
09-23-2021 06:31 PM
09-23-2021 06:37 PM
if you dont get any paper work with your which has happened to me and my daughter its hard to return until you get paper work from customer service which didnt happen several times for me I had to call at least two times shipping is not doing their jobs putting the paper work in the boxes no one cares
09-23-2021 07:03 PM
09-23-2021 09:10 PM
I have used the QVC easy returns & it works great. I think it's a
great service & for me, its easier than Amazon.
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