how long for refund

mormor02 · ‎06-06-2011

just wondering how long it takes to receive a refund. I did get confirmation on 12/3 that qvc received my return item but as of today still not credited to my checking account. Can someone answer this

millieshops · ‎03-09-2010

I've had my refunds credited to my credit card within a day or two.

I never use a debit card - I believe they work differently, but I'll never know why. Maybe ask your bank how it works for them?

SharkE · ‎08-19-2010

They received my item 12-01 They processed it the 8th.

tobes · ‎08-02-2010

QVC takes the longest of all the on-line purchases I make. This is why I first look at other on-line retailers for items before going to QVC. That and the fact that lately I have had to sent items back, mostly clothing, that has cost me dearly with the new return policy. My purchases with QVC, unfortunately, have become less and less.

Laura14 · ‎06-09-2014

I am sure someone from QVC will answer but just a general rule for everyone as to how most refunds work these days:

Credit cards: Once refunds are actually processed they usually go overnight to a middleman which then distributes the charges/refunds from the various businesses to the different credit card banks for processing back to your card. Normally takes 3-5 business days depending on how fast your own credit card bank is at processing and posting the refund. I can tell you most of our refunds are seen back to the cards in about 2-3 days.

ACH/Bank drafts: These are more complicated. Most businesses choose to wait until the money has cleared your bank account to make sure they actually receive it. They don't want to process a refund without actually receiving the money first because if your payment is rejected due to NSF or an invalid account number, etc, the business is now giving a refund for a payment they never actually got. Receiving a payment from a bank account can take about as long as the actual clearing of a handwritten check. Same thing in giving the money back to you. For this reason, checking account refunds normally take 7-10 business days.

Moral of the story: If you can use a credit card, do it. Faster refunds if you ever need one plus you have more protection under the law as a buyer.