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Honored Contributor
wagirl
Posts: 19,556
Registered: ‎03-09-2010

Re: Using Patient Portals For Care Other Than Appointments

‎02-07-2024 10:28 AM

I use my patient portal most of the time and have always gotten a responce,depending on my question/request--within a few hours or by the next day. I make my appointments, cancel appointments, ask for meds or prescriptions or general questions all the time.

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Honored Contributor
beckyb1012
Posts: 13,778
Registered: ‎03-09-2010

Re: Using Patient Portals For Care Other Than Appointments

‎02-07-2024 11:19 AM

I had my six month check up with my PCP yesterday afternoon.  Before I even left her office I had two emails from my portal, the receipt for my copay and the next appointment they scheduled for me on August 6th.  Takes the work out of all of it for me except driving over.

"Live frugally, but love extravagantly."
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Respected Contributor
granddi
Posts: 3,256
Registered: ‎03-16-2010

Re: Using Patient Portals For Care Other Than Appointments

‎02-07-2024 03:23 PM

Most of the time its ok. The problem is sometimes a question follows a question so the back and forth is not good. Sometimes a phone call would be better.

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